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FAQ

WHAT IS A FULLY LOADED DEVICE?

Fully Loaded Devices with the all new Kodi brings you all the best sources of HD streaming sites with Movies, TV Shows and Live TV straight to your living room. All you need is an internet connection (10 mbps or more) and these devices will give you access to the latest Movies, TV Shows and Premium Sports. You can take it anywhere you want and they work worldwide. Fully Loaded Android TV Sticks and TV Boxes take the need for expensive subscriptions away by giving you access to everything you need so you can save your hard earned cash and Revolutionise Your Home Entertainment Forever.

SHOULD I BUY A FULLY LOADED TV BOX OR TV STICK?

This is an easy question to answer and we always recommend you buy a Box simply because the hardware resources available to you in a Box. All the TV Box has superior processors and more RAM memory so media can be streamed in a much quicker and a smoother rate than with a stick. This means when you are streaming or downloading HD/4K content there is a less chance of buffering issues. However, a stick is more portable and practical. If you do not want a TV Box visible and want to simply carry it around in your pocket, then go for a TV Stick. However, to get the best for your money we always recommend TV boxes.

WHAT IS RAM, PROCESSOR AND GRAPHICS WHEN COMPARING?

There are few things to look out for when you are comparing our products. The three most important things are RAM, Processor (CPU) and Graphics.

RAM (Random Access Memory) is a temporary memory that our devices used to store data used to running programs like Kodi and apps. They do not store long term information in RAM but it is more like short term memory that can be accessed quickly. The more RAM it has the more information it can store without having to go back to the Hard Drive or Long term Memory. By having a larger RAM, devices can save time by not having to keep referring to the long term memory. This is VERY important when it comes to online streaming. The more RAM the Merrier.

Processor or CPU is the brain of our devices. They process all the information such as pictures, movies and sounds that you see. The GHZ (gigahertz) is how big the brain or processor is. The bigger GHZ it has the bigger the processor is. You also have to see how many CORES the processor have. If it has 4 CORE or 8 CORE that means it has 4 brains or 8 brains. So the Core refer to How Many brains or processors our device has. The processors are probably the most important component in our devices.

Graphics or GPU (graphics processing unit) is another circuit designed to accelerate the creation and processing of images (all graphics) so it can be displayed in a TV screen. All of our devices have DEDICATED graphics units which means the processor doesn’t have to do the graphics, as it has a separated dedicated unit to do this task. This means processor can spend more resources doing other important things. Graphics processing units manipulate image frames to get the best frame rate or to reduce buffering when you are streaming online content. This is very important to reduce buffering issues.

DO YOU GET INSTRUCTION MANUALS?

We send dispatch email with essential tips and all our help is built in to our unique Android tv buddy application. Hence there is no need for paper instructions.

WHAT IS KODI?

Kodi (formerly XBMC) is a media player developed to help stream online media such as high quality videos and music from all over the internet and bring them straight to your preferred device. The quality of these streams can range from 4K to 1080p Full HD, 720p HD or lower. We have custom made this media player to streamline streaming and updating as easy as possible to our customers without having to pay extra for periodic updates from their TV Stick or TV box.

WHAT IS A KODI ADD-ON?

Kodi Add-ons are little programs that add features that does not usually come with Kodi Software. Kodi itself is useless without these add-ons. These Kodi add-ons are the programs that brings you the TV Shows, Movies and TV channels and these are created by third-parties. Kodi has one of the largest communities for these add-ons and it is ever growing. They can be automatically updated when the author of these add-on created new features to these add-ons or add more content such as new movies or TV shows.

WHAT IS A CUSTOM KODI BUILD?

A custom Kodi build is a configuration file a third party developer creates and usually these are installed through a repository. We have cut down this long and technical process in to just ONE Click. These fully loaded ‘builds’ install content in to your Kodi media center and they provide you a range of organised short cuts to all the add-ons available. Reason why we use fully loaded builds is because it allows newer and experienced users a very highly customised layout with many of the best add-ons already pre-configured.

Many fully loaded Builds have specific categories such as Movies section, TV shows sections, Sports section, Kids sections or Adult section. Basically they are Kodi Add-on Packs. Instead of installed add-ons one by one, Builds install a whole pack.

Builds such as Pulse, Beast and Apollo etc are some of the more popular and successful names in the community. We have included all of the builds mentioned above plus more, making us the most complete provider of streaming services available in the market today.

CAN I USE AND INSTALL ALL KODI CUSTOM BUILDS?

Yes you can definitely use all the builds and apps. However you can only download and install one build at a time. Once a build is installed, the previous build will be uninstalled. You can reinstall it again if you want, at any time. This is designed like this for the best use and experience of your fully loaded device.

HOW CAN I CHANGE MY BUILD?

Go to Android tv buddy > maintenance section > delete build from there. Then go to builds and choose a new build from the builds section.

HOW CAN I UPDATE KODI CUSTOM BUILDS?

Like we have explained, one of the best features of our services is our updating service. There are so many sellers out there that either charge their customers for these updates that are freely available or simply claim that they are ‘Auto-Updating’ while when a new version of Kodi comes out, they will NOT help you at all.

Go to Android tv buddy>maintenance section > delete build from there. Then go to builds and choose a new build from the builds section.

CAN I USE AND INSTALL ALL PREMIUM APPS?

Yes but in theory you only need 8 to 10 of the best apps. We have over 100 apps and games more than any seller in the world.

DO YOU RECOMENED USING PREMIUM APPS OR KODI CUSTOM BUILDS?

This depends on your own likes and dislikes. We personally use the Premium Apps a lot more the Kodi custom builds. This is because they have more frequent updates and just over all faster and easier to use. However, the developers of these apps make money from adverts so if you do not like adverts, then use Kodi custom builds which are ad-free. However, since you get everything for absolutely FREE, let the developers have their ads.

WHY DO I NEED A VPN?

From 2017 many internet service providers are blocking streams to movies and tv series and live sports etc. Also it is better to protect your privacy. Without a VPN it is possible to find out what activity you use your device for. With a VPN your privacy is guaranteed and no one can monitor you and it also unblocks content that can other times get blocked. To bypass this block and keep your privacy safe, we suggest using a VPN (Virtual Private Network) with your device. We sell these and have these in stock and you can buy this from our Android tv buddy application.

WHAT IS A VPN ?

A virtual Private Network is a network specifically designed to let users use the web securely and privately when they are connected to the web via these networks. To use a VPN, you must be connected to the internet first. When you are online, you can use an easy to use VPN software to log in to your private network. The internet is just like any other public place such as a park or a bus. A VPN is more like a private property or tinted car, no one will know where you are or who you are.

VPNs use encryptions technologies which are so unstoppable and secure that even people from North Korea or any other authoritarian countries can use it to communicate with the rest of the world.

HOW DO I GET A VPN?

Open Android TV Buddy and install Android TV Buddy premium.

  1. Go to VPN section.
  2. Click on VPN.
  3. Click on BUY LOGIN DETAIL.
  4. Enter your payment details in to the secure payment form.
  5. Press PAY WITH CARD.
  6. Your log-in details will be sent to you (Check spam folder).
  7. Log in with your details.

We have one of the cheapest VPN offers available on the internet and you can check this for yourself. We have a special dealer connection with VPN Unlimited Company which is a great company that’s been providing VPNs to many thousands around the world.

WHAT IS PREMIUM IPTV?

Our devices offer free sources of 100s or if not 1000s of TV channels around the world. These are public servers with 1000s of people watching and streaming daily. Although we give multiple sources of live streaming from multiple apps and Kodi Custom Builds, we also have private server and a private VIP space for live TV. These have minimal buffering and less congested channels and High Definition streams guaranteed. You can purchase a monthly or annual subscription right from the Android TV Buddy application for best viewing experience..

DO WE MAINTAIN AND CONTROL THESE THIRD PARTY FULLY LOADED KODI CUSTOM BUILDS OR PREMIUM APPS?

The short answer is No. We do not maintain or control any of these add-ons, fully loaded Kodi Builds or Apps. However, unlike any other vendor, we do our best to keep them up to date with the latest releases. Meaning, you the customer does not have to deal with the tedious task of updating these third party sources. Our custom built app will simplify the updating task to just one click.

WHAT AFTER SALES CARE OR CUSTOMER SERVICE IS PROVIDED WITH DroidTVBox?

We provide the highest level of customer service and technical support in the industry. We promise to take care of all of our customers and they do not have to be alone when facing problems. We are highly trained in customer support and we have over 6 years of experience in Android and Apple customer care. Depending on your device we can also sometimes connect to your device from our premises to assist you with any set- up or technical enquires. You may need to set up an appointment to get a walkthrough and remote help since we like to take our time to help you in full detail. You can always reach us through our email and we always get back to our customers. Your emails may go to our spam folder so please be patient if it does.

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